Installation and Troubleshooting in VPS Servers
The upgrade includes 60 minutes of custom work on your server, so in the event that you obtain any of our VPS servers plans, you can take advantage of this service and have our administrators carry out a variety of tasks which you can not carry out yourself or you have no time. They could install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any application that does not work properly for some reason. You can add the upgrade to your plan as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade includes half an hour of custom work on your machine as well, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our admins right after your server is ready, you can acquire the upgrade during the hosting server signup process, or if you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with sixty minutes of work from our administrators on your machine, so if you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it should, our experts can assist you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal if you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it features.