Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all of our hosting packages, which means that each individual support request you send is going to be answered to in less than sixty minutes max. Our support staff members are educated to promptly sort out any case and to offer you reasonable advice on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our crew of consultants is going to be on the web for you 24x7x365 to react to all of your questions and to address any trouble you will probably have. You can easily post a help support ticket from your Control Panel or drop an email message anytime. Furthermore, on working days, you can call us or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents a wide–ranging practical knowledge base which is included in all parts. In each section, you’ll find a Help button that will load for you a list of step–by–step lessons on how to utilize a specific option or conduct a specific action. In addition, we have crafted information video tutorials in an effort to get a better idea of the Control Panel’s interface.