A 99.9% Server Uptime
The major benefit of building your own hosting system is that you do not have to worry about compatibility issues – you design a specific set of software apps in such a way as to be compatible with a given set of hardware parts. The final result is something considerably more steady and reliable, because there are less possible risks of failure. We have set up our cloud hosting system using proven hardware components coupled with a strongly customized version of Security–Enhanced Linux in an attempt to set up an incredibly secure and safe environment for your personal websites.
That is the reason why, with each of our hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our own internal network in each one of our datacenters. Everything is based on high–end hardware elements supplied by Juniper. Furthermore, on every single router, we’ve placed a firewall with an advanced algorithm to be able to sieve all dubious requests.
Because of this, in each of our data centers – in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash at stake, you can’t feel really secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel content with our web hosting service or if you would like to get a bit more robust web hosting solution, like a VPS servers or even a dedicated servers – you’ll receive a full refund, without any obscure costs or refund taxes.
24/7 Technical Support
If you happen to manage a hosting firm, your tech engineers are of prime importance. Because of this, we’ve attentively selected a very qualified group of technicians, each with many years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are responded to within an hour and our average response time is below 20 minutes!