Q: Why do I need to transfer my site? What does website migration involve?
A: The website migration service available at Sun Host International is totally free of cost and consists of transferring all your files, databases and e–mails from your current provider to your new hosting account with us. We will also fine–tune all the configuration settings necessary for your sites to be completely functional on our ultra–modern cloud hosting platform.Our techs are fully capable of moving any type of web site. With years of experience in this field, they are well–versed in the specificities of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–made web app with lots of custom libraries is as easy as moving a plain WordPress weblog.
Q: Website migration seems like lots of work. Just how long is it going to take?
A: We try to perform all website migrations as quickly as possible. Even so, we do not have a fixed time frame for website migrations. There are various factors that you need to take into consideration – the very size of your site and the workload of our web site migration team, etc. We constantly strive to implement each migration in under 48 hours. With smaller–sized websites, our staff usually manages to finish within 24 hours.
Q: My privacy concerns me. What data do you need to have?
A: We will require the login details for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my website?
A: Your site will continue to work just like it did before with your old hosting provider. As soon as we are done with the transfer, your website will be configured to work on our platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is update the name server records for your domain name. Your web site will be migrated to us without any downtime whatsoever.
Q: Will my present web hosting provider find out that I am leaving them?
A: Nope. Apart from your login credentials for the Control Panel, we won’t need anything. We will never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you migrate website content from?
A: We can transfer your website from any hosting provider or any Linux–driven web hosting platform so long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.