1 hour ticket response
Our team of customer service technicians is focused on providing quick answers to each of your inquiries. We’ll review your trouble ticket as soon as it has been delivered and will respond back to you with a solution to the problem within maximum one hour after the technical support ticket submission. In reality, our average customer support ticket response time is 20 minutes.
A Top–Quality Help Desk Service
We have a team of web hosting support engineers who are eager to answer all your questions every time you require help. Most of our customer support team representatives have many years of experience in the hosting realm, so you can always count on swift and detailed answers to your inquiries.
An Easy–to–Browse Help Center Section
Integrated into the Control Panel is an intuitive Help Center, which offers different sources of information. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and website management articles, watch our step–by–step video tutorials or take a look at our F.A.Q. library.